Delivery Policy

CA12345 Custom Athleticwear Delivery Policy

1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery location
Items offered on our website are only available for delivery to addresses in Canada. We also accept orders from International customers who are shipping to addresses in Canada only. Any shipments outside of Canada are not available at this time. We will be adding international shipping in the near future.

3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commerce from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within (10) business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on (Sundays)

Custom orders for individuals and/or clubs are excluded from our standard shipping schedules. These orders being “special”, can take longer to produce. Terms of delivery will be negotiated with CA12345 Custom Athleticwear at the time of order.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions
(You can provide special delivery instructions on the check-out page of our website)

5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart. And proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Sales Tax is charged to the province or territory to which the item is shipped.

6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at info@ca12345.ca

7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at info@ca12345.ca

 

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